Moonshot
A "moonshot" is a project undertaken to achieve a monumental goal or solve a massive problem. It relies on radical solutions and breakthrough technology rather than small, incremental improvements.
My moonshot: A long-term initiative focused on rethinking acute psychiatric care through human-centered systems design, technology, community support, and operational innovation.
The problem
Acute psychiatric care in the U.S. is often fragmented, dehumanizing, and operationally fragile. Patients in crisis encounter systems built around throughput rather than dignity, and clinicians work inside infrastructure that wasn't designed to support the relationships at the heart of healing.
My role
Researcher for now. I'm seeking to conduct field research, interview clinicians, patients, and operators, and sketch the operational and technological scaffolding for a more humane model of acute care.
Key lessons & thoughts
- Compassionate care at scale is an operations problem as much as a clinical one.
- Listening before building is the only honest starting point.
- The hardest part of mental health infrastructure is the parts no one wants to fund.